Refund Policy

Thank you for choosing AutoVinify!

Please note that any reliance on vehicle history reports when purchasing a vehicle is at your own risk. AutoVinify cannot be held liable for any purchases made based on our reports.

1. Conditions for a Refund

A refund may only be issued if all of the following conditions are met:

• The refund request is made within 7 days from the transaction date.

• The reason for the refund is deemed valid according to our policy.

2. Valid Reasons for a Refund

• Receiving an empty report

• Being charged twice for the same report

• If you were charged twice for the same report due to a duplicate transaction, you will receive a refund for the extra payment or an additional report credit.

3. Invalid Reasons for a Refund

• Incorrect or incomplete vehicle details (e.g., VIN) submitted by the customer.

• Inaccuracies in a report (the data in the report is sourced from third-party databases and is provided "as is")

• Incomplete reports (vehicle information may vary)

• Untimely reports (delays in report generation or delivery)

• Failure to contact support within the specified timeframe.

4. Requesting a Refund

If you believe your refund request is valid, please reach out the form on our dispute page or email us at info@autovinify.com

5. Additional Refund Terms

• Full Refund: If the report contains technical errors, contact our support team within one (1) day of purchase for a free exchange.

• Partial Refund: For claims submitted between two (2) to four (4) days after purchase, a 50% fee will be deducted from the refund. For claims submitted between five (5) to seven (7) days after purchase, a 70% fee will be applied. No refunds will be issued for claims submitted beyond seven (7) days from the purchase date.

  Once a claim is submitted, we will review it. If it aligns with our policies, we will process the claim accordingly

• No Refunds: Refunds are not eligible for claims submitted beyond seven (7) days from the date of purchase.

Final Notes

• Liability Disclaimer: AutoVinify is not liable for any damages resulting from the use or non-use of information provided in its reports.

• No Legal Advice: This Refund Policy does not constitute legal advice, and any disputes are subject to applicable law and jurisdiction.

By purchasing reports from AutoVinify, you acknowledge that you have read, understood, and agreed to this Refund Policy